Business Oriented Software Solutions (BOSS)

United States Patent and Trademark Office (USPTO) Business Oriented Software Solutions (BOSS)

Solicitation in a Nutshell:



Office: Office of Procurement
Status: Sources Sought / Pre-RFP (RFI)
Solicitation Number: ACQ-19-1870
NAICS Codes: 541512 -- Computer Systems Design Services
Contract Vehicle: Undetermined
Contract Period: 10 Yr. Total - 10 Yr. Base
Type of Contract and Award: FFP, T&M/Indefinite Delivery Contract
Number of Awards: Undetermined
Contract Value: $2,000,000,000
Set-Aside: Total Small Business
Due Date & Time: TBD
Facility Clearance: Undetermined
Summary: The United States Patent and Trademark Office (USPTO) Business Oriented Software Solutions (BOSS) contract is a multiple award, indefinite delivery, indefinite quantity (IDIQ) contract to provide software development and integration services for commercial off the shelf (COTS) products and customized software applications, database applications, and other IT solutions. The USPTO Office of the Chief Information Officer (OCIO) seeks technical capability along with innovative concepts, methodologies, and industry best practices to transform its legacy operations to the next generation.

The BOSS effort encompasses the following scope of services:

  • Program Management
  • System and Software Development
  • Architecture and Design
  • Coding
  • Unit, Integration, Performance, Security, and Regression Testing
  • Configuration and Release Management
  • Defect Triage
  • Production Support
  • Maintenance
  • User Experience Design

It is envisioned that this contract will issue a variety of task orders, including, but not limited to: development; maintenance; operations; studies and planning; or any combination of the aforementioned.

Objective: Advance the existing software development process and quality of the USPTO systems in support of the program offices and OCIO Roadmap Transformation initiatives. In support of this effort, the USPTO has identified the following IT objectives (in no specific order):

  • 2.1.1 Promote innovation and deliver cost-effective and seamless next generation IT solutions.
  • 2.1.2 Incentivize government/Contractor team performance in agile, continuous delivery, and infrastructure within a blended team environment.
  • 2.1.3 Stabilize and provide optimal service on legacy systems to employees and public users.
  • 2.1.4 Provide cost-effective and transparent operations, processes, and information.
  • 2.1.5 Support organizational change initiatives in accordance with OCIO’s goal to transition to a best-in-class development environment (e.g., Agile, DevOps, etc.).
  • 2.1.6 Work seamlessly with enterprise-wide Product Teams, particularly the Product Owners, given their critical role in the team’s ultimate success in delivering end-user capabilities.
  • 2.1.7 Improve internal and external collaboration and information sharing.
  • 2.1.8 Enhance the internal and external user experience by developing user-driven products, and allow flexibility to adapt to changing priorities and requirements.
  • 2.1.9 Develop the capability to allow major USPTO legacy systems to be retired.
Background: Vision: The vision of the United States Patent and Trademark Office (USPTO), Office of the Chief Information Officer (OCIO) is to transform the agency with next generation technology and services. The USPTO technology vision starts with understanding the USPTO businesses need and establishes a high level direction to meet present and future needs. The USPTO technology vision is to provide evolving services that quickly adapt to the growing needs of internal and external customers and takes advantage of industry developments. To reach this desired end state, the OCIO must move its technology, people, and processes forward in support of the USPTO’s core mission. The technical challenges faced by the USPTO are:

  • Build services to be shared and re-used
  • Build services that are always available
  • Encourage a consistent, user-centered look and feel of web-based IT products
  • Provide searchable information
  • Write code once and deploy whenever needed
  • Take an Agile approach to all IT projects
  • Provide mobility and collaboration

Solicitation Documents:

Item Link
Solicitation Package Page: USPTO BOSS on

Related Webinars:

Webinar Date
Discussion of BOSS Win Strategy Wednesday September 25, 2019
Webinar Reply Link Replay Link

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