Computerized Management Systems (CMMS)

The US Department of Health and Human Services, Indian Health Service has a continuing requirement for Computerized Maintenance Management System services.

Solicitation Summary

The US Department of Health and Human Services, Indian Health Service has a continuing requirement for Computerized Maintenance Management System services.

Solicitation in a Nutshell

Item

Details

Agency Department of Health and Human Services, Indian Health Service
Solicitation Number RFQ1731070
Status Pre-RFP
Solicitation Date 02/2025 (Estimate)
Award Date 07/2025 (Estimate)
Contract Ceiling Value $10,000,000
Contract Vehicle GSA CONSOLIDATED MULTIPLE AWARD SCHEDULE
Competition Type  Small Bus Set-Aside
Type of Award  Task / Delivery Order
Primary Requirement IT Services
Duration 1 year(s) base plus 4 x 1 year(s) option(s)
Contract Type  Task Order
No. of Expected Awards N/A
NAICS Code(s):
541512

Computer Systems Design Services
Size Standard: $34 million annual receipts

Place of Performance:
  • United States
Opportunity Website: https://sam.gov/

Background

The Indian Health Service (IHS), an agency within the Department of Health and Human Services, is responsible for providing federal health services to American Indians and Alaska Natives. The IHS is the principal federal health care provider and health advocate for Indian people and its goal is to raise their health status to the highest possible level. The IHS provides a comprehensive health service delivery system for American Indians and Alaska Natives. IHS services are administered through a system of 12 Area offices and 170 IHS and tribally managed service units. The mission of the Office of Environmental Health and Engineering (OEHE) aims to provide and operate safe buildings and patient care equipment for the delivery of health care services to Native American Indians and Alaska Natives. A Computerized Maintenance Management System (CMMS) provides innovative ways to improve health care delivery and quality, record preventive and unscheduled maintenance activities, enhance asset tracking, increase staff mobility, and modernize administrative functions for both facility and biomedical device management to meet accreditation. An existing CMMS (Nuvolo) is currently deployed within the agency as an enterprise-level solution, providing a single, standardized solution for all IHS employees to utilize per national requirements.

Requirements

  • The objective is to provide access and support services for the IHS Nuvolo computerized maintenance management system (CMMS) platform capable of providing service desk, incident, problem, change, knowledge, configuration management, and other CMMS processes delivered through an “offpremises” model (e.g., Software as a Service (SaaS), cloud-based offering, etc.). The solution will consist of required SaaS licenses, data collection and/or data migration, and SaaS vendor support. The solution provided shall also be aligned with CMMS healthcare industry best practices and provide the flexibility necessary to enable improvements and address agency initiatives in facility and biomedical operational and service management processes, and provide a model that supports a healthcare organization
  • Task 1 – Software as a Service (SaaS) Licensing and Support
  • Task 2 – Project Delivery Approach
  • Task 3 – Training
  • Task 4 – Licensing Renewal
  • Task 5 – Project Assumptions

How can GDIC Help?

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Our business development and proposal professionals have several decades of experience and expertise in construction proposals and contracts for government. By working with GDIC, offerors can increase their chances of winning the C2E contract and can position themselves for long-term success in the federal marketplace.