Investigative Case Management Operations And Maintenance Support Services And Custom Enhancements (ICM) (O&M)

The Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations has an ongoing requirement for Homeland Security Investigations (HSI) Investigative Case Management (ICM). This contract is part of the ICE TECS Modernization effort (Opportunity 196311).

Solicitation Summary

The Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations has an ongoing requirement for Homeland Security Investigations (HSI) Investigative Case Management (ICM). This contract is part of the ICE TECS Modernization effort (Opportunity 196311).

Solicitation in a Nutshell

Item

Details
Agency The Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations
Solicitation Number N/A
Status Pre-RFP
Solicitation Date 06/2025 (Estimate)
Award Date 08/2027 (Estimate)
Contract Ceiling Value $96,000,000.00
Solicitation Number N/A
Competition Type Undetermined
Type of Award Task / Delivery Order
Primary Requirement Information Technology
Duration N/A
Contract Type TBD
No. of Expected Awards N/A
NAICS Code(s):
511210

Software Publishers
Size Standard: $41.5 million annual receipts

541512

Computer Systems Design Services
Size Standard: $34 million annual receipts

541513

Computer Facilities Management Services
Size Standard: $37.0 million annual receipts
Place of Performance:
  • Arlington, Virginia, United States
Opportunity Website: https://sam.gov/opp/3f4d334a431c479393a11d9b30f57921/view

Background

The ICE mission is responsible for investigating a wide range of domestic and international activities arising from the illegal movement of people and goods into, within, and out of the United States. HSI is continuing the process of transforming its Information Technology (IT) investment approach and processes for acquiring and delivering enhanced investigative capabilities to its 9,500-person global workforce.

Requirements

  • Case Management:
    • Management of information relevant to investigative cases, including investigative reports and approval workflows
  • Subject Management
    • Management of information relevant to the various subjects under investigation, including people, businesses, vehicles, etc. and includes the sharing of subject information with CBP for lookout and seizure tracking purposes
  • Search
    • Ability to conduct unified searching across multiple systems both internal and external to ICE, primarily regarding subject-related information, around, and in support of investigative processes as well as supplying this data to additional consuming systems within ICE systems
  • Data Warehousing
    • Ongoing management of an HSI data repository, which supports both the routine and ad hoc reporting needs of ICE/HSI as well as the sharing of permitted information with external international, national, state, and local/tribal law enforcement agencies ICE is in the very preliminary stages of the acquisition process

How can GDIC Help?

As a consulting firm that specializes in helping companies prepare winning proposals for government contracts, GDIC can provide a wide range of services to help offerors prepare their C2E proposal, including capture management, proposal writing, proposal management, and proposal review. GDIC can also provide training and support to help offerors understand the technical and administrative requirements outlined in the solicitation, and can provide guidance on how to structure the proposal to maximize its chances of success.

Our business development and proposal professionals have several decades of experience and expertise in construction proposals and contracts for government. By working with GDIC, offerors can increase their chances of winning the C2E contract and can position themselves for long-term success in the federal marketplace.

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