The Department of Commerce, Office of the Secretary of Commerce has a requirement for advisory and integrated management consulting services to support executive-level management and program and project managers and their administrative staff within the Department of Commerce (DOC).

The mission of the Department of Commerce is to create the conditions for economic growth and opportunity. As part of the President’s economic team, the Secretary of Commerce serves as the voice of U.S. business within the President’s Cabinet. The Department works with businesses, universities, communities, and the Nation’s workers to promote job creation, economic growth, sustainable development, and improved standards of living for Americans. DOC is comprised of over 47,000 employees across 11 bureaus that work together to drive progress in five key goal areas: Trade and Investment, Innovation, Environment, Data, and Operational Excellence. DOC promotes job creation and economic growth by ensuring fair and reciprocal trade, providing the data necessary to support commerce and constitutional democracy, and fostering innovation by setting standards and conducting foundational research and development.

As defined in individual task/call orders, the contractor shall provide advisory and integrated management solutions across a broad range of requirements including but not limited to:

• Developing and managing program, project, transitions and operations plans across multiple organizational components and initiatives
• Assisting executive level and program and project management staff in developing and implementing organizational design, location and operating strategies
• Facilitating strategic planning sessions and briefings with key stakeholders, DOC executive leaders and project teams
• Providing advisory support and subject matter expertise across multiple key specializations including shared services design and operations, organizational change management, customer experience management, organizational development, leadership development, performance measurement and reporting, enterprise architecture strategy, financial management, facilities management, security management, outsourcing and business process reengineering
• Conducting technology, resource and process assessments in preparation for enterprise services transition and operations activities
• Conducting requirements analysis, and to-be processes for new or evolving programs and service offerings
• Assisting with development and implementation of technology strategies related to new or evolving programs and the transition of operational activities
• Conducting process reengineering, standardization and improvement initiatives in preparation for the transition of operational activities
• Conducting market research on potential service providers and assisting the DOC and bureau teams in analyzing alternatives, developing acquisition strategies, performance management analytics and structuring agreements with new providers
• Assisting in the development of cost/benefit and alternatives analysis for new and evolving programs and service offerings
• Supporting budget formulation and budget execution models
• Developing and implementing governance models for new and evolving service offerings
• Developing and supporting management of Service Level Agreements and related metrics measuring organizational performance
• Supporting program and project monitoring and evaluation
• Drafting communications and briefings for stakeholders across multiple organizational components and initiatives
• Developing and managing communications and change management initiatives across multiple organizational components and initiatives, effecting business and/or operational culture change
• Provide forecasting and strategic insight for potential additional service offerings and industry best practices
• Provide organizational/risk assessments and risk management to include creating risk profiles, establishing a risk management structure, and supporting risk mitigation efforts
• Support Diversity, Equity, Inclusion and Accessibility initiatives across the DOC enterprise and bureaus
• Support knowledge management and transfer including development of training plans, manuals and other training documentation or training aids
• Deliver training to support operations and maintenance of management and administrative programs.