The Department of Defense (DOD), US Transportation Command (USTRANSCOM), has a requirement for MilMove Development and Sustainment.

MilMove is the next generation application required for shipment and storage of both household goods (HHGs) and privately owned vehicles (POVs) for Department of Defense (DOD) services members, dependents, and other customers supported by the Defense Personal Property Program (DP3). MilMove will replace DPS Increment III and enables government oversight of the Global Household Goods contractor (GHC), the single move manager that is responsible for household goods shipments from start to finish. MilMove will provide customer onboarding, ordering, invoice creation, government oversight functions, and interfaces to support newly defined processes for customers moving under GHC, and later Global Privately-Owned Vehicles Contract (GPC), Non-Temporary Storage Contract (NTS-C) and other moves handled by FAR-based contracts under the DPMO.

The contractor shall provide services to meet the following:

The objective of this requirement is to provide software development support and expertise for MilMove. This includes all software code and associated components and integrations.  Software development support shall include any phase of the Software Development Lifecycle (SDLC), including concept development, planning, requirements elicitation and analysis, systems design and development, coding and testing, deployment, implementation, integration, troubleshooting, security posture, documentation, and software application maintenance.  Responsibilities include managing the code baseline, the hosted environment, and system interfaces.  The code baseline may change as a result of user preference, latent defects, change requests, security requirements, or updates to Commercial Off The Shelf (COTS) products used by the system.  Additionally, the Contractor shall provide production support to include troubleshooting and resolving user problems as well as identifying opportunities to improve the system.  Overall, software development support shall include all aspects of the SDLC necessary to sustain and modify the system baseline.  The Contractor shall work closely with other members of the team to include Government Product Owners, engineers, security, and end-users.

• The Contractor shall provide solution consulting and programming to: (1) implement new system capabilities; (2) implement change requests; (3) sustain deployed capabilities by rapidly troubleshooting and repairing software issues (i.e. correct software defects); (4) provide technical expertise to ensure high availability of the application to meet the USTRANSCOM mission; (5) improve the system’s security posture; and (6) receive and respond to problems reported by system users Tier 2 helpdesk support.
• Task Area 1: Task Order Management
• Task Area 2: Software Development Support
• Task Area 3: Implement New Operational Capabilities
• Task Area 4: Monitoring and Production Application Support
• Task Area 5: RMF Support
• Task Area 6: Sustainment and Maintenance –Ticketing Tool (Service Now or equivalent) and Telephone Support