CISA’s mission is to lead the national effort to protect and enhance the resilience of the nation’s physical and cyber infrastructure. CISA includes the CISA Mission Enabling Offices (MEOs) and six Divisions: the Cybersecurity Division (CSD), the Emergency Communications Division (ECD), the Integrated Operations Division (IOD), Infrastructure Security Division (ISD), the Stakeholder Engagement Division (SED), as well as, the National Risk Management Center (NRMC), which are headquartered with the National Capital Region (NCR).
CISA is responsible for protecting the Nation’s critical infrastructure from physical and cyberthreats. This mission requires effective coordination and collaboration among a broad spectrum of government and private sector organizations. CISA provides 24×7 cyber-situational awareness, analysis, incident response and cyber-defense capabilities to the Federal government; state, local, tribal and territorial governments; the private sector and international partners. CISA provides cybersecurity tools, incident response services and assessment capabilities to safeguard the government’s networks that support the essential operations of partner departments and agencies.
CISA coordinates security and resilience efforts using trusted partnerships across the private and public sectors, and delivers training, technical assistance, and assessments to federal stakeholders as well as to infrastructure owners and operators nationwide. CISA provides consolidated all-hazards risk analysis for U.S. critical infrastructure through the National Risk Management Center. CISA enhances public safety interoperable communications at all levels of government, providing training, coordination, tools and guidance to help partners across the country develop their emergency communications capabilities.
Working with stakeholders across the country, CISA conducts extensive, nationwide outreach to support and promote the ability of emergency response providers and relevant government officials to continue to communicate in the event of natural disasters, acts of terrorism, and other man-made disasters. Within CISA, ECD enhances public safety interoperable communications at all levels of government, providing training, coordination, tools and guidance to help partners across the country develop their emergency communications capabilities.
In response to communication challenges, ECD supports and promotes communications used by emergency responders and government officials to keep America safe, secure, and resilient. CISA leads the Nation’s operable and interoperable public safety and national security and emergency preparedness (NS/EP) communications efforts. CISA provides training, coordination, tools, and guidance to help its federal, state, local, tribal, territorial and industry partners develop their emergency communications capabilities. CISA’S programs and services coordinate emergency communications planning, preparation and evaluation, to ensure safer, better-prepared communities nationwide.
Executive Order (EO) 13618 establishes policy for the Federal Government to have the ability to communicate at all times during all circumstances to ensure national security, effectively manage emergencies, and improve national resilience. Priority Services Programs, which include NGN PS Phase 1 and Phase 2, and Priority Telecommunications Services (PTS), support this EO and the Presidential Policy Directive (PPD) 40. Priority Services Programs are managed by Cybersecurity and Infrastructure Security Agency (CISA) Emergency Communications Division (ECD), providing oversight of the NGN PS development acquisition and the PTS operational programs.
The Priority Communications Services Sub-division oversees the NGN PS Phase 1 and Phase 2 development only acquisitions for the advancement of priority communications services to be incorporated into PTS for operations and implemented in the nation’s commercial service providers’ proprietary networks. Priority Services are committed to ensuring all national security and emergency preparedness (NS/EP) users are able to communicate at all times, under all circumstances, as long as the infrastructure has not been damaged or significantly impaired and there is sufficient radio frequency (RF) signal and coverage, to ensure national security communications, effectively manage emergencies, and improve national resilience.
NGN PS Phase 1 and Phase 2 are Level 2, Special Interest Programs that oversee commercial service providers’ development of priority services capabilities on service providers internet protocol (IP) networks and with next generation network technologies. NGN PS Phase 1 provides priority access in service provider IP core networks for evolving wireless and wireline voice service capabilities, managing these industry changes and providing seamless transition into the PTS program. NGN PS Phase 2 is to extend Phase 1 acquisition strategy to provide priority DV&IS capabilities within service providers’ networks and the commercial communications services environment. Priority DV&IS service capabilities will leverage the priority mechanisms and features implemented under NGN PS Phase 1 for priority voice capabilities.
