The Department of Veterans Affairs, VISN 22, has a continuing requirement to provide supervised housing and case management services as a residential component of its Substance Use Disorders Treatment Program (SUDTP) Continuing Care Services (CC) for Southern Arizona VA Health Care System.

N/A

The contractor shall provide and maintain a clean, safe, secure, aesthetically pleasing, and home-like environment.  The contractor shall provide the following services:

• Therapeutic and Rehabilitative Environment of Care:
  • A freestanding facility or complex of facilities that provides a domicile environment capable of housing up to 18 Veterans.  Facility shall meet all applicable Federal, State, and local licensing and other requirements noted below for the operation of a facility in that/those location/s.  Other facility requirements include but are not limited to compliance with the American Disabilities Act, referred to as architectural barriers act compliant
  • Facility/ies that comply with VA and accrediting bodies’ environment of care standards (Joint Commission, Commission on Accreditation of Rehabilitation Facilities, and Mathemateca) including but not limited to:
    • Life Safety Codes (LSC)
    • Space criteria
    • Safety
    • Security
    • Privacy
    • Emergency Planning Preparedness
  • Environment of care shall be maintained in a clean and appropriately-furnished condition with timely repairs and regular maintenance
  • A milieu that shall promote community interaction and a home-like environment
  • An environment designed to promote an individual sense of well-being, optimism, and social integration with the surrounding community (as opposed to a hospital or dormitory-like dwelling).  NOTE:  in the design and decoration of the space, a priority needs to be placed on promoting a sense of hope and belief in recovery
  • Appropriate space for Veterans to visit with significant others, family, and children at designated times
  • Separate and secure sleeping arrangements (unit or wing) for at least 2 female Veterans
  • Ensure that all facilities have locking bedrooms and bathrooms exclusively for female Veterans
  • Safe and secure exclusive bathroom arrangements for female Veterans. In mixed gender units, this includes but is not limited to, proximity to staff and door locks
  • Appropriate private space for women Veterans to visit with significant others and children at designated times
  • Controlled telephone access with ability to make local telephone calls
  • Provide each individual Veteran a locked cabinet, drawer, locker, or other acceptable secured means accessible only to the Veteran and/or qualified contractor staff. Keys or codes shall be unique to each Veteran’s locked area
  • Provide food/meals/snacks 7 days a week, with kitchen facilities for the Veterans to prepare their own meals. Such food/meals shall be healthy and meet the nutritional needs of the Veterans to enhance their recovery
  • Sanitary procedures shall be established and maintained for washing dishes, cleaning equipment and work areas, and for proper waste disposal
  • Veterans shall be housed with no more than two per room. The contractor shall provide beds with mattresses (not bunk beds) for the Veteran’s use; plus one nightstand/table in each room. Space shall be provided for Veteran to hang clothes either in fixed or portable closet areas in each room
  • Linens/bedding to be provided by contractor
  • On-site, adequate laundry facilities (including detergents) available for Veterans to do their own laundry, at no cost to the Veteran
  • Basic gender specific toiletries such as soap, shampoo, deodorant, shaving cream, razor, comb, toothbrush, toothpaste, toilet paper, menstrual pads, tampons, hair dryer, iron and ironing board
  • A television with basic cable or satellite TV service in each facility that houses Veterans
  • The contractor shall provide housing and supportive services in a manner that is free from religious discrimination
  • Other services provided by contractor include, but are not limited to:
    • Facility maintenance (including exterior maintenance)
    • Contractor shall launder blankets and pillows for each bed after veteran is discharged from program. Cleaning supplies shall be provided by contractor
    • Refuse pickup
    • Pest control
    • If any pest is found in the patient area by the Veterans, contract staff, or VA staff, within 24 hours of report, the contractor shall provide licensed and certified professional pest control service. Upon completion of service certified professional pest control service shall submit results to the VA
    • Utilities
    • Telephone/data connections
    • Fire alarm/fire protection