The Department of Transportation, Federal Aviation Administration has a requirement for AJW Integrated Support Services (AISS).

Technical Operations (AJW) is part of the FAA’s Air Traffic Organization (ATO). AJW’s mission is to ensure a safe and efficient National Airspace System (NAS) through the effective management of air navigation services and infrastructure. The scope of AJW’s mission includes the integration, management, operation, maintenance, and modernization of the systems and services that comprise the NAS.

The primary objective of the AISS contract is to obtain specialized technical and management services to support the fulfillment of AJW’s mission in an integrated manner that addresses enterprise-level trade-offs and AJW’s organizational objectives. With the AISS contract, AJW is seeking to integrate the support provided across multiple areas to improve efficiency, communications, and collaboration – both across the contractor support staff and relative to their interaction with AJW.

• There are three facets of the AISS scope of work: (1) the programmatic support required, (2) the functional support required; and (3) the organizations that require the support
• Programmatic Scope?
  • Transformation of the FAA’s Telecommunications Enterprise
  • Migration to and Operation of a Zero Trust Architecture (ZTA) Security Model
  • Evolution and Operation of Air Traffic Control (ATC) Voice Communications
  • Evolution and Operation of Air Traffic Control Information Display Systems
  • Resiliency of Time and Frequency Sources
  • Evolution to and Integration of commercially available wireless communications technologies and services
  • Establishment and Operation of an Integrated Security Architecture
  • Evolution and Operation of Enterprise Infrastructure, Messaging, and Security systems
  • NAS Infrastructure and System Modernization
  • Supply Chain Management and Supply Chain Risk Management
  • Maintenance Optimization; and
  • Integration of Unmanned Aircraft Systems (UAS) and other emerging technologies and capabilities into the NAS
• Functional Scope
  • Engineering and Technical Services
  • Test and Evaluation
  • Integration and Implementation
  • Operations / In-service Management
  • Software, Tools, and Technology Support
  • Configuration Management Support
  • Business Intelligence and Data Analytics Support
  • Strategic and Operational Planning
  • Acquisition Planning and Procurement Support
  • Program and Project Management
• Organizational Scope
  • Operations Support, AJW-1 – responsible for providing the support structure, methodology, tools, procedures, performance monitoring and assurance necessary for the proper operation and maintenance of the NAS
  • ATC Facilities / Engineering Support, AJW-2 – responsible for the safe and effective lifecycle management of the facilities infrastructure of the NAS
  • NAS Security and Enterprise Operations (NASEO), AJW-B – responsible for providing operational and cybersecurity management of NAS services