The Department of the Air Force, Air Mobility Command (AMC), Air Mobility Command Surgeon, Medical Readiness Directorate (AMC/SGX) may have a continuing requirement for functional and technical support for the Manpower Equipment Force Packaging (MEFPAK) Program and Expeditionary/Contingency Medical Equipment (ECME) management operations.

The mission of the Air Mobility Command Surgeon General (AMC/SG) Directorate is to plan, organize, train and equip forces and provide medical support to maximize operational effectiveness in support of rapid precise global air mobility. This mission entails monitoring and improving the clinical and operational processes by which the mission is supported by designing, resourcing and implementing appropriate solutions to capability gaps. Within the AMC Surgeon General office, the Medical Readiness Division (AMC/SGX) and En Route Care (AMC/SGK) staff ensures that the medical readiness and logistics with en route clinical care aspects of the global mobility mission are met through effective process management, planning, and product development. In this effort, the flow and management of information involved in the daily maintenance, strategic planning, force training and development of new capabilities is critical to success. The AMC/SG Medical Readiness staff provides ready and capable forces to support AMC and combatant commanders in the medical and aeromedical evacuation (AE) mission areas. The AMC/SGX/SGR staff coordinates with counterparts in other services, combatant commands, coalition partners and federal/state agencies to provide guidance for policy development, organizational processes, capability development, and execution.

MEFPAK Management – Personnel and Equipment

Contractor shall provide representation for Integrated Performance and High-Performance Teams conducting requirement identification, validation, and analysis.

• Contractor shall be a Subject Matter Expert for Research, Development, Test, and Evaluation (RDT&E) Programs, during Air Force Medical Service Capability Based Planning meetings, development, and management of AMC Capabilities Based Planning program to identify, analyze, develop and test research and materiel capabilities and solutions. Contractor shall brief AMC/SG requirements/projects to DoD and Civilian Healthcare, Operational Readiness, Information Technology and Research & Development Conferences/Symposia.
• Contractor shall assist in developing AE dedicated Global Air – Ground communication capability to provide Telehealth data transfer, auto update of patient medical record in the TMDS providing instantaneous awareness of patient status, voice capability for teleconsultation, video streaming and still picture transfer for specialist consultation. Research future capabilities for Voice Recognition capability in a High Noise environment, Heads Up Display for eye tracking input capability and patient monitoring data capture in unmanned aerial patient movement platforms.
• Contractor shall assist in development of implementation and training plan for 32 Active Duty, US Air Force Reserve and Air National Guard Aeromedical Evacuation Units, six AFCENT Theater Units, six Aeromedical Staging Facilities/En Route Patient Staging Facilities as a member of the technical implementation team.
• Contractor shall assist with the Capability Based Assessment (CBA) Conference to utilize input to develop AMC/SG Capability Based Assessment document, providing AF/SG overall visibility of clinical, training and material requirements. Maps identified projects to CBA. Assist, maintain and monitor initiative status throughout the development/acquisition cycle.
• Contractor shall assist in developing Mission Capability Statements, Concepts of Employment, and Tactics, Techniques and Procedures (TTPs) for AMC Medical UTCs.
• Contractor shall provide technical advisement on radio/telephonic voice/data communication equipment used for AE mission execution and advice Government on management oversight of AE communications assets in medical and AE UTC assemblages.

Day-to-day tasks may include the following:

• Collaborate with Multi-Service HHQ’s, HQ AMC leadership, AFMS Execution Wings, academia and industry on clinical and material research/capability solutions.
• Contractor shall assist Government in developing and coordinating concept of employment/operations for proposed UTCs.
• Contractor shall write and coordinate Manpower Force Requirement (MANFOR) and Mission Capability (MISCAP) for proposed UTCs.
• Contractor shall review USAF and Joint Warfare Interoperability guidelines, and specific exploitable systematic road maps for development and implementation considerations.
• Contractor shall assist with the development, review, and analysis on equipment needed to fill validated capability gaps.
• Contractor shall advise the Government command representative on MEFPAK plans, programs, and activities.
• Contractor shall review/update assigned UTC MISCAPs, MANFORs, Concept of Operations (CONOPS), TTPs, and AS.
• Contractor shall identify and evaluate potential technological advances for UTC inclusion.
• Contractor shall collect, maintain and analyze after-action reports, inspection, and Joint Universal Lessons Learned System (JULLS) documentation for UTC revisions.
• Contractor shall advise on AMC medical and AE mission aspects related to non-medical UTCs.
• Contractor shall provide operational support for short-term information or data system capabilities, in support of Air Force Medical Service peacetime and wartime operations for AE communications equipment inventory and conditions, and data entry of system, status, and other related issues through in-house or commercial off-the-shelf (COTS) software.
• Contractor shall coordinate program development with Government supervisor, MEFPAK Manager, Air Force Life Cycle Management Center/WNU and the Air Force Research Laboratory (AFRL) on aircraft roll on/roll off capabilities.
• Contractor shall provide advice and counsel regarding development and fielding of the AE Electronic Health Record system.
• Contractor shall identify and establish evaluation concepts and criteria necessary to determine the essential characteristics, capabilities and key performance parameters of development equipment/software and document this work in the Assessment Guide for that specific item documents shall provide detailed insight into the methodology used to meet the equipment capability gaps to satisfy short and long-term requirements. (Reference paragraph 1.3.1.4 – CDRL B004)
• Contractor shall develop, assess, and maintain standardized Air Force Medical Service clinical and AE training requirements.
• Work closely with MEFPAK En Route Care (ERC) leadership to promote a data-driven culture of safety throughout ERC. Identify, recommend, and aid in the implementation of Patient Information (PI) leading to the formulation of policies and processes that facilitate safer care. In addition, make recommendations for organizational changes leading to safer patient care. Contractor personnel shall stay abreast of national patient safety initiatives and their impact on the AE Patient Safety Program (PSP). Administer day-to-day AE PSP operations encompassing all aspects of ERC functions.
• Event and Near Miss Reporting: AE Patient Safety (PS) Managers (PSM) must comply with AMC/SG patient reporting systems and provide consultation on how ERC units should use this data to identify system and process issues that could have or did result in harm. Contractor personnel shall assist ERC personnel to clarify the classification of each reported event and advise on what level of assessment is required.
• Categorizing Reported Events: Contractor personnel shall recommend classification of each reported event into the following categories outlined in 48-307 Volume 1 and assist AMC/SG to determine the level of assessment required.
• Competency Assessment: Contractor personnel shall work closely with credentials management and other departments to verify adherence to AFI 44-119, Medical Quality Operations, Sections 2.13.3, 2.14, and 2.15 to contribute PS-related findings that assist in the assessment of the competency of ERC personnel.
• Education and Training Activities: Contractor personnel shall establish a mechanism to orient and educate staff on key patient safety principles and on elements of a reliable safety culture. Topics will include fundamentals of risk identification, assessment, and control. Training shall include, but is not limited to as long as within scope

Fostering Effective Teamwork

• Contractor personnel shall assist with ERC-wide implementation of healthcare team training.

Event Analysis:

• Contractor personnel shall conduct an appropriate event analysis (typically a Root Cause Analysis (RCA), or similar methodology) on patient safety events to identify causal factors and recommend action items to correct or improve processes and systems to eliminate or decrease the risk of the event reoccurring.
• Per Defense Health Affairs (DHA) Memorandum on Medical Quality Assurance and Clinical Quality Management in the MHS Sentinel Event and Root Cause Analysis Process Improvements, 12 March 2015, signed by Dr. Jonathan Woodson, Contractor personnel shall conduct RCAs on all Classification A events. Additionally, RCAs shall also be conducted on any actual event or near miss deemed to need more intensive review at the discretion of AMC/SG.
• Contractor personnel shall ensure that the corrective actions identify strategies the organization intends to implement to reduce the risk of similar events reoccurring in the future. In addition, include recommendations of responsibility for each action item, timelines, and strategies for measuring the effectiveness of the actions.
• Contractor personnel shall ensure that the RCA and corrective actions are completed within 180 calendar days from the date on which the organization becomes aware of the event, excepting circumstances beyond the control of Contractor personnel.
• Contractor personnel shall facilitate the RCA process to assist the RCA team in developing root causes and corrective actions and shall assist the RCA team lead in briefing the ERC commander and senior leadership upon completion of the RCA.
• The AE PSM shall track completion, effectiveness, and sustainment of action items resulting from RCAs and analysis of near miss and actual events not requiring RCA.

MEFPAK Management – Medical Readiness Training and Technical Writing. Scott AFB IL.

Tasks include the following:

• Contractor shall assist Government with medical readiness capability based planning related to the AMC medical and AE mission.
• Contractor shall schedule military personnel into formal and informal training courses related to the AMC medical and AE mission area.

Day-to-day tasks are varied and may include the following:

• Contractor shall assist and support Government with representing AMC medical readiness issues to various Air Staff level committees; ex. Readiness Training Oversight Committee (RTOC); Exercise Oversight Committee (EOC); Expeditionary Training Committee; Medical Readiness Decision Support System (MRDSS) Configuration Control Board (CCB).
• Contractor shall review medical readiness Air Force Instructions and Air Force, Joint, and NATO doctrine to ensure accuracy with current planning documents.
• Contractor shall assist Government with research, review, and development of AMC/SG Continuity of Operations plans.
• Contractor shall develop and maintain training standards and METLs.
• Contractor shall develop and maintain standardized training requirements, incorporate regulatory and operational course requirements, and monitor the consistent application of course objectives.
• Contractor shall upon request, participate in staff assistance and readiness mentorship visits to determine the effectiveness of training programs and to provide suggestions/guidance on how to improve status.
• Contractor shall collect course information for conferences and miscellaneous reports, and maintain special databases for tracking and trend analysis.
• Contractor shall assist in managing AFMS and AMC Medical Readiness training platforms for Aeromedical Evacuation (AE) and Patient staging (PS) course using Oracle Training Application (OTA) and Military Personnel Decision System (MILPIDS).
• Responsible for Global FY projections for all Aeromedical Evacuation Patient Staging Course for all AD, ANG, and AFRC commands.
• Responsible for daily maintenance in OTA, tracking, and reporting to HQ AETC and HQ AMC on personnel utilization, projections, and modifications.
• Performs medical training liaison duties as required for AMC, 18 AF, and USTRANSCOM.
• Serves as a training consultant to the AF SGX Strategic Management Group AFMS Goal Champion
• Responsible for the mentorship of newly assigned Readiness personnel as well as perform Mentorship and Training visits to evaluate and assist at the unit level.
• Provides consultation towards financial objectives by forecasting training requirements, annual POM input, and FY defense budget plans.

MEDICAL Material ECME Services. JB Andrews MD, Scott AFB IL, Travis AFB CA, Kadena AB, Japan and Yokota AB, Japan 

Tasks include the following:

• Contractor shall develop, monitor and execute processes required for operational materiel support, medical logistics management, inventory control, accountable record keeping, customer support, quality assurance, and resource application using the Defense Medical Logistics Support System, transportation, warehousing, physical security and maintenance of AMC AE medical PMI equipment and supplies.

Day-to-day tasks are varied and may include the following:

• Contractor shall maintain equipment inventory for all Patient Movement Items (PMI) assigned to Allowance Standard 887P at Scott AFB PMI Center.
• Contractor shall prepare Air Force Form 601, Equipment Action Request for transfers, gains, and losses of equipment.
• Contractor shall coordinate and process in-house medical equipment for out-shipment as instructed by the Government.
• Contractor shall submit requisitions for new equipment and spare parts bench stock for all the USAF PMI Centers supported by HQ AMC/SG.
• Contractor shall ensure recycled PMI equipment is checked out for serviceability and returned to the AOR in a timely manner.
• Contractor shall maintain the accuracy of data and system integration of the Patient Movement Item – Asset Tracking System (PMI-ATS).
• Contractor shall use Tri-Service Medical Excess Distribution System (TRIMEDS) excess stocks to save Air Force dollars.
• Contractor shall maintain on-hand inventory and accountable records of medical supplies for Critical Care Air Transport Team (CCATT) (Allowance Standard 887N) and AE In-Flight Kit (Allowance Standard 887A); manage IAW Air Force directives for asset management and physical security.
• Contractor shall maintain a system for AMC or AMC gained medical and AE units to identify their requirements.
• Contractor shall document and satisfy AMC or AMC gained medical and AE unit supply requests, and provide expedient delivery of items requested.
• Contractor shall maintain Quality Assurance information message file and communicate notices appropriately to units tasked with either CCATT or AE in-flight kits.
• Contractor shall prepare applicable out-shipment transportation documentation, package cargo/items if possible, and coordinate pickup and delivery of cargo/items to Traffic Management Office (TMO) bound for various locations within CONUS/OCONUS.
• Contractor shall provide customer service to all AMC and AMC gained Aeromedical Evacuation Squadrons and Critical Care Adult Team locations. Contractors will interface with AE users/customers to ensure requirements are met. Examples include Patient Movement Items, Supplies, Equipment, Doctrine, Personnel, Training, UTCs, AE Squadrons, CCATTS Units, and Deployments.
• Contractor shall identify, coordinate and resolve process disconnects and improve processes related to medical materiel and PMI operational support issues.
• Contractor shall provide PMI tracking training in support of the AMC mission.
• Contractor shall manage AMC mannequin program and support AE training exercises; clean and store assets after each exercise to maintain assets in a serviceable condition.
• Contractor shall ensure PMI equipment database matches between Defense Medical Logistics Standard Support (DMLSS) system and PMI-ATS.
• Contractor shall ensure preventive maintenance records are updated for all pieces of AMC medical and operational support equipment.
• Contractor shall use PMI-Asset Tracking System to prepare barcode tracking labels; apply appropriately.
• Contractor shall perform medical stock number research action in Defense Medical Logistics Item Identification System.
• Contractor shall perform functional evaluation and appraisal of COTS equipment and software specifically designed to provide data entry, dispatching, distribution, and database control and oversight of AE operations in support of AF Medical Service operations. Conduct evaluations in concert at multiple Command and Joint level exercises, deployments and training locations.
• Contractor shall monitor and assist PMI storage sites and PMI deployable capability with facility, materiel, and communication link and data systems support requirements.
• Contractor shall develop program documents, presentations, and related working papers to support Government decisions on PMI development and employment.
• Contractor shall plan, organize, and coordinate meetings of the in-process review PMI working group and document the meetings.
• Contractor shall provide world-wide management guidance and monitoring activity to ensure proper inventory control, tracking of assets (visibility by location), and database maintenance associated with asset barcoding, assignment of index numbers, recording serial numbers, and preventive maintenance/calibration due dates of PMI and other designated equipment.
• Contractor shall advise the AE Communications Working Group responsible for the development of total force AE communications capability to meet both theater and strategic AE information requirements.
• Contractor shall have management support expertise in Patient Movement Item maintenance and constitution to include but not limited to: inventory accountability/control, equipment maintenance, computer systems maintenance, and quality assurance information management.
• Contractor shall conduct initial inspections and perform scheduled maintenance on equipment assets, as needed IM/IT software updates, calibrate/diagnose/repair equipment when required IAW AFI 41-209 Medical Logistics Support, Air Force Manual (AFMAN) 41-216, Defense Medical Logistics Standard Support, and continuous movement of equipment assets from one location to another location.
• Contractor shall have Level I and Level II medical materiel and data analysis experience to provide support for the ECME program.
• Contractor shall have Defense Medical Logistics Support System experience.
• Must be forklift operator qualified IAW PWS paragraph 4.8.2.
• Contractor shall have technical experience in biomedical equipment and systems analysis.
• Contractor shall have management support expertise in Biomedical Maintenance. Some contractor personnel will be required to handle HAZMAT items and local HAZMAT training will be provided.
• Contractor shall prepare and process all required documentation to turn-in medical equipment to DRMO/Excess and drug/supplies through Pharmaceutical reverse distribution contract.