The Department of Homeland Security, Transportation security Administration, Office of Law Enforcement and Federal Air Marshall Service has a requirement for program support for the law enforcement, assessment, and insider threat programs.

TSA LE/FAMS has continued to adapt its approach to the diverse set of transportation threats since the events of September 11, 2001. Recently, LE/FAMS released a comprehensive roadmap to establish a new strategic vision that enhances security through proactive and agile detection, assessment, and response capacity. This overarching driver has bolstered initiatives and activities across the organization that mitigate insider threats, unauthorized use of unmanned aircraft systems (UAS), and transportation system vulnerabilities.

To counter evolving threats and attain mission outcomes across LE/FAMS, this effort will focus on integration, capacity building, and programmatic enhancement. These will be accomplished through a variety of activities including strategic initiative design and support; revision of foundational and supporting documents; interagency coordination support; de-confliction across internal, mutual mission areas; risk mitigation and analysis; program evaluations; and data and performance metric development.

• Operational Integration
  • LE/FAMS must ensure rapid integration of multiple law enforcement and threat assessment functions in support of organizational objectives that is supported by foundational documents and effective program oversight.
    • Assess people, process, culture, authorities, policy, and technology to develop a plan to integrate law enforcement functions, to include that of field-based liaisons and task force officers, in order to ensure a coordinated response to threats within the transportation system.
      • Conduct an assessment of field office areas of responsibility and avenues for increasing operational activities at and beyond contiguous transportation locations that conform to budgetary and staffing constraints.
      • Identify and support implementation of processes that capture and communicate outputs and outcomes and ensure timely information sharing for critical program areas.
      • Identify technical and operational requirements for field-based, multi-disciplinary teams that have the ability to detect, assess, and respond to threats across their geographic area of responsibility.
      • Identify the skills and specialized equipment required to support capability and ensure alignment to training objectives and curriculum development, and ultimately supporting career models that ensure workforce advancement.
      • Identify operational and programmatic activities across TSA and the interagency that support or align with existing and planned LE/FAMS activities to ensure documentation, information sharing, and efficient and effective collaboration.
      • Identify opportunities for information sharing and collaboration with industry to ensure regular and ad hoc methods for collective awareness and response.
    • Facilitate creation of a Concept of Operations (CONOPS) to ensure clear lines of effort within existing authorities that leverages analysis, investigation, and assessment needs across operational units.
      • Identify and implement mechanisms for information sharing while ensuring effective protections of sensitive information and data.
    • Evaluate internal case management and reporting systems, to include product backlogs and development priorities, to determine symbiotic pathways for future development, investment, and consolidation that are tied to strategic initiatives and achieve the greatest outcomes in
      advancing capability and capacity.
      • Conduct a scan of the TSA, DHS, and interagency law enforcement environment to determine operational and case management solutions that meet organizational needs
• Business Analysis and Programmatic Support
  • As LE/FAMS increases capacity through the implementation of multi-disciplinary and decentralized law enforcement operations, expansion and/or refinement must be based in data-driven, standardized methodologies that enable qualitative and quantitative methods for conveying program results.
    • Determine available data points and reporting streams in all phases of investigative and assessment processes to develop methods for capture that support operational decision-making, programmatic direction, and a common operating picture.
      • Identify and implement methods for triaging information and reporting, ensuring that relevant insider threat, criminal, and/or terrorist information is assessed and referred when appropriate in a timely and effective manner.
      • Facilitate a single pane of glass for operators and field and headquarters leaders that ensures common understanding and recognizes critical information requirements across operational and strategic activities.
    • Evaluate current and future staffing composition and needs, and develop a data-driven and repeatable methodology for ongoing evaluation. This adaptive system-wide approach should ensure headquarters units provide robust support to decentralized operations while leveraging organizational leadership.
    • Assess mission outputs and outcomes to develop measures of performance and effectiveness that align to and/or expand upon relevant TSA, DHS and national security-related priorities.
    • Determine appropriate stakeholders and functions to ensure a stable and effective governance model that reinforces organizational goals, identifies discrepancies through audits and/or indicators, and is efficiently executed at short- and long-term intervals.