USCIS has a requirement for Enterprise Gateway and Integration Services (EGIS) III. Historically, EGIS has served as the enterprise integration backbone connecting USCIS internal systems with Department of Homeland Security (DHS), interagency, and external partners. While this core mission remains critical, EGIS will also expand this role supporting national security, immigration system integrity and advanced adjudication operations with key mission including: National security vetting and evolving immigration policies; screening immigration benefit applicants; protecting immigration benefits and work authorization integrity; advanced data integration, analytics, AI-enabled anomaly detection, and decision support; agility, rapid delivery, operational excellence, transparency, and reduced duplication; fraud detection, risk scoring, and investigative data workflows.
EGIS III supports multiple enterprise services and more than hundred microservices across USCIS.
The Contractor will provide comprehensive IT services to design, develop, modernize, enhance, optimize, secure, operate, and maintain a cloud-hosted integration platform for secure information exchange between USCIS systems, DHS components, federal agencies, and authorized external partners.
The objectives of the EGIS III contract are to:
- Provide IT professional services including program management, systems development, systems modernization and optimization, security, architecture, infrastructure, operation and maintenance to support USCIS mission through information sharing and data exchange
- Ensure compliance with existing and new regulations and applicable executive orders on immigration
- Increase data integrity, enable faster adjudication, improve service reliability, increase customer satisfaction, enable greater transparency to increase confidence in USCIS benefit adjudications
- Reduce cyber risk, enable continuous compliance and zero trust readiness and improve EGIS security posture against complex cyber threats
- Minimize downtime through proactive maintenance, strengthen performance monitoring and data quality and enable enterprise visibility with distributed tracing to accelerate failure detection and response
- Increase Financial efficiency, reduce duplication and rework, and lower technical debt for effective cost reduction
- Encourage innovation and use of machine language and AI to detect anomalies in data, enable forecasting and performance optimization to promote data driven decision support
- Enhance performance, reliability and mission delivery for enhanced customer experience and satisfaction
DSAB focuses on DevSecOps tools and strategies to deliver superior IT services and support for integrated enterprise systems, and enable secure data exchanges supporting investigations, adjudications, and enforcement actions.
Example systems and capabilities include:
- Vetting platforms for immigration benefits
- Integration of interagency data sources
- Advanced orchestration of identity, biometric, and case data
- Secure data exchanges for investigations, adjudications, and enforcement
To the maximum extent practicable, USCIS intends for contractor performance to be measured by delivered capabilities and outcomes, not staffing levels.
Expected delivery practices include:
- Agile and iterative delivery with frequent releases
- Secure-by-design and zero-trust principles
- Compliance with NIST Risk Management Framework (RMF), Section 508, and federal security requirements
- DevSecOps, observability and continuous monitoring
- Data governance and quality controls
- Cloud native architecture and performance engineering
- Support for independent testing, validation, and user acceptance
- Continuous performance and reliability improvements
Internal Processing and Adjudication Modernization
- EGIS III will increasingly support internal USCIS mission systems, including adjudication, intake, case management, verification, and benefit processing platforms.
- Examples include:
- Integration support for ELIS and successor systems
- Secure orchestration of intake, scanning, and workflow services
- High-volume, event-driven data exchanges supporting adjudications
- Real-time validation, enrichment, and decision-support services
- Operational surge resilience (e.g., H-1B cap season, Affordable Care Act season, humanitarian crises, policy-driven workload spikes)
- The platform must demonstrate elasticity, scalability, and performance predictability under peak transactional loads.
Core Platform Capabilities (Continued and Enhanced)
- EGIS III will sustain and enhance enterprise integration capabilities while expanding into strategic modernization areas.
- Enterprise Integration & Orchestration
- Content routing and transformation
- Event-driven and streaming architecture
- Contract-driven APIs
- High-throughput, low-latency passthrough services
- Standardized enterprise interfaces
- Cloud-Native & DevSecOps Enablement
- Microservices-based architecture
- Infrastructure as Code
- Automated provisioning and configuration management
- Secure CI/CD with integrated security testing
- Continuous compliance and policy-as-code
- Data Integrity & Governance
- API governance and schema management
- Contract-based testing
- End-to-end data lineage and auditability
- Secure integration with internal and external partners
- Support for AI-ready data architectures and secure data pipelines
Emerging Capabilities and Innovation Focus
- EGIS III will require emerging capabilities to drive innovations, including but not limited to:
- AI/ML-enabled anomaly detection and predictive analytics
- Advanced targeting and risk-scoring platforms
- Secure investigative data pipelines
- Event-driven and serverless architecture
- Intelligent automation supporting adjudications
- AI-assisted case processing
- Real-time fraud detection and decision-support platforms
- Data Interoperability
- These capabilities are critical to ensuring EGIS III remains at the forefront of innovation and operational effectiveness.
Enterprise DevSecOps and Continuous Compliance
- Vendors should demonstrate the ability to operate within a unified USCIS DevSecOps environment led by Office of Chief Technical Officer (OCTO) and Office of Information Tehcnology (OIT) and supporting the followings:
- Unified USCIS CI/CD pipeline
- Integrating EGIS services into managed deployment framework
- Enabling self-certification and continuous compliance monitoring
- Automating security, quality and compliance checks
- Enforcing container standards, image hygiene and code quality
- Aligning with enterprise logging, monitoring and audit requirements
- Collaborating with OCTO and OIT on tooling and governance
- Providing metrics on deployment volume, compliance status and security
- Demonstrating return on investment through automation, quality, security and reduced overhead
