How to Win the EBMSS 2.0 Contract for CBP OIT

Introduction

The U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT) is seeking a contractor to provide enterprise business management support services (EBMSS) for its various programs and projects. The EBMSS 2.0 contract is a follow-on to the previous EBMSS contract that was awarded in 2018 to Accenture Federal Services LLC. The new contract is expected to have a one-year base period and four one-year option periods, with an estimated value of $500 million. The solicitation number is PR20138677 and the proposal due date is October 31, 2023.

Historical Background

The CBP OIT is responsible for implementing and supporting information technology, research and development, and automation and technological strategies for meeting CBP’s mission-related needs. The OIT has four major divisions: Mission Applications, Mission Infrastructure, Mission Trusted Partner Initiative, and Mission Cybersecurity. The OIT also has several offices that provide administrative, financial, human resources, training, and governance functions.

The EBMSS contract was established in 2018 to provide business management support services to the OIT’s programs and projects. The scope of the contract included program management office support, business process reengineering, performance management, strategic planning, change management, communications, risk management, quality assurance, and training. The contract was awarded to Accenture Federal Services LLC for a base period of one year and four option periods of one year each, with a ceiling value of $297 million.

RFP Description

The EBMSS 2.0 contract is a follow-on to the previous EBMSS contract, with some changes and enhancements. The purpose of the contract is to provide comprehensive business management support services to the OIT’s programs and projects across all four mission divisions and the supporting offices. The contractor will be required to perform the following tasks:

• Program Management Office Support: Provide program management support services such as project planning, scheduling, budgeting, reporting, risk management, quality assurance, configuration management, stakeholder engagement, and governance.
• Business Process Reengineering: Analyze, design, implement, and monitor business processes to improve efficiency, effectiveness, quality, and customer satisfaction.
• Performance Management: Develop and implement performance measurement frameworks, metrics, dashboards, reports, and analysis tools to monitor and evaluate the progress and outcomes of OIT’s programs and projects.
• Strategic Planning: Support OIT in developing and executing strategic plans, roadmaps, goals, objectives, initiatives, and priorities that align with CBP’s mission and vision.
• Change Management: Support OIT in managing organizational change initiatives such as culture transformation, workforce development, stakeholder engagement, communications, training, and adoption.
• Communications: Develop and implement communication strategies, plans, products, and channels to inform and engage internal and external stakeholders about OIT’s programs and projects.
• Risk Management: Identify, assess, mitigate, monitor, and report on risks that may affect OIT’s programs and projects.
• Quality Assurance: Conduct quality audits, reviews, inspections, tests, and evaluations to ensure compliance with OIT’s standards, policies, procedures, and best practices.
• Training: Develop and deliver training programs, courses, materials, and tools to enhance the knowledge, skills, and abilities of OIT’s staff, contractors, and stakeholders.

Who Should Participate

The EBMSS 2.0 contract is open to all contractors that have experience in providing enterprise business management support services to federal government agencies, especially in the information technology domain. The contract is expected to be a full-and-open competition with no set-aside or preference for any socio-economic category. The contract will be awarded using best-value trade-off methodology, which means that the government will consider both technical and price factors in making the award decision.

The EBMSS 2.0 contract is a great opportunity for contractors that want to help CBP OIT achieve its mission of delivering innovative technology solutions that enhance CBP’s operational capabilities, efficiency, and effectiveness. The contractor will have the chance to work on diverse, complex, and challenging programs and projects that span across multiple domains such as biometrics, cloud computing, cybersecurity, data analytics, and artificial intelligence.

Challenges

The EBMSS 2.0 contract also poses some challenges for potential contractors that need to be addressed in their proposals. Some of these challenges are:

• Understanding OIT’s needs: The contractor will need to demonstrate a thorough understanding of OIT’s mission, vision, goals, objectives, priorities, challenges, and opportunities. The contractor will also need to show how they can align their proposed solutions with OIT’s strategic plans, roadmaps, and performance measures.
• Providing integrated services: The contractor will need to provide integrated and coordinated services across all four mission divisions and the supporting offices of OIT. The contractor will also need to collaborate and communicate effectively with OIT’s staff, contractors, and stakeholders.
• Delivering quality results: The contractor will need to deliver high-quality results that meet or exceed OIT’s expectations and requirements. The contractor will also need to adhere to OIT’s standards, policies, procedures, and best practices.
• Managing risks: The contractor will need to identify, assess, mitigate, monitor, and report on risks that may affect OIT’s programs and projects. The contractor will also need to implement contingency plans and corrective actions to address any issues or problems that may arise.

Conclusion

The EBMSS 2.0 contract is a lucrative and rewarding opportunity for contractors that have the expertise and experience in providing enterprise business management support services to federal government agencies. The contract will enable the contractor to support CBP OIT in achieving its mission of delivering innovative technology solutions that enhance CBP’s operational capabilities, efficiency, and effectiveness. However, the contract also requires the contractor to overcome some challenges such as understanding OIT’s needs, providing integrated services, delivering quality results, and managing risks.

If you are interested in pursuing this opportunity, you need a reliable and professional partner that can help you prepare a winning proposal. GDI Consulting is a leading provider of capture and proposal services to government contractors at the federal, state, and local level. We have a proven track record of success in helping our clients win contracts worth billions of dollars across various industries and domains. We offer a comprehensive range of services such as market research, opportunity sourcing, competitor analysis, bid-no bid decision, capture management, proposal development and writing, color team reviews, price-to-win analysis, and proposal submission.

GDI Consulting can help you win the EBMSS 2.0 contract by providing you with the following benefits:

• Expertise: We have a team of experienced and qualified professionals who have extensive knowledge and skills in enterprise business management support services and information technology. We also have subject matter experts who have worked with CBP OIT and understand its needs and expectations.
• Quality: We maintain high standards of quality in our work and ensure that our deliverables are compliant, responsive, persuasive, and compelling. We also use best practices, tools, and methodologies to ensure quality assurance and control throughout the capture and proposal process.
• Efficiency: We work with speed, accuracy, and agility to meet your deadlines and requirements. We also use cloud-based platforms, collaboration tools, and automation techniques to streamline our workflow and optimize our productivity.
• Flexibility: We tailor our services to your specific needs and preferences. We can work as an extension of your team or as an independent contractor. We can also provide full-service or partial-service support depending on your budget and resources.

GDI Consulting is your trusted partner for winning the EBMSS 2.0 contract. Contact us today at www.gdicwins.com to get started on your proposal.