NFIP Federal Insurance Customer Communications

The Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), Federal Insurance & Mitigation Administration (FIMA) has an ongoing requirement for a multifaceted customer communications and public relations effort in support of the National Flood Insurance Program (NFIP).

Solicitation Summary

The Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), Federal Insurance & Mitigation Administration (FIMA) has an ongoing requirement for a multifaceted customer communications and public relations effort in support of the National Flood Insurance Program (NFIP).

Solicitation in a Nutshell

Item

Details
Agency The Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), Federal Insurance & Mitigation Administration (FIMA)
Solicitation Number RFQ1681439
Status Pre-RFP
Solicitation Date 06/2025 (Estimate)
Award Date 09/2025 (Estimate)
Contract Ceiling Value $112,000,000.00
Solicitation Number RFQ1681439
Competition Type Small Bus Set-Aside
Type of Award BPA
Primary Requirement Communications Services
Duration 1 year(s) base plus 4 x 1 year(s) option(s)
Contract Type Blanket Purchase Agreement
No. of Expected Awards N/A
NAICS Code(s):
541613

Marketing Consulting Services
Size Standard: $19.0 million annual receipts
Place of Performance:
  • District Of Columbia, United States (Primary)
Opportunity Website: N/A

Background

The Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA) manages the National Flood Insurance Program (NFIP) and a range of related programs designed to reduce future losses to homes, businesses, schools, public buildings, and critical facilities from floods, earthquakes, tornadoes, and other natural disasters.

Requirements

  • The NFIP requires a Contractor that can provide a full-service of integrated communications for the NFIP
  • The Contractor shall provide all personnel, facilities, equipment, materials, supplies, services, and otherwise do all things necessary to achieve the objectives contained in the attached Statement of Objectives (SOO)
  • The Contractor shall bring expertise in decision and behavioral sciences to help shape, develop, and deliver the communications strategy, and provide inputs to products and services of the NFIP
  • The Contractor shall be able to recommend and use all available current and future outreach formats such as digital, broadcast, print, mobile, out of home (OOH), direct mail and others as needed by the Government
  • The Contractor is responsible for providing expertise in all aspects of communications, marketing, advertising, outreach and other related fields
  • As the industry successfully uses new products and services, the Contractor will continue to assess their capabilities to determine if they can be incorporated in the communication strategy
  • The Contractor shall conduct ongoing research of current customer communication trends to make recommended updates to the strategy
  • The Contractor shall implement strategic and tactical adjustments as needed and required by the Government

How can GDIC Help?

As a consulting firm that specializes in helping companies prepare winning proposals for government contracts, GDIC can provide a wide range of services to help offerors prepare their C2E proposal, including capture management, proposal writing, proposal management, and proposal review. GDIC can also provide training and support to help offerors understand the technical and administrative requirements outlined in the solicitation, and can provide guidance on how to structure the proposal to maximize its chances of success.

Our business development and proposal professionals have several decades of experience and expertise in construction proposals and contracts for government. By working with GDIC, offerors can increase their chances of winning the C2E contract and can position themselves for long-term success in the federal marketplace.

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