Training Vouchers: Each Private training voucher is good for one student to attend one class and includes two practice tests and one certification test attempt. Each Public and/or Online training voucher is good for one student to attend one class.Class Size: Each Private class with an in-person instructor will consist of a minimum of 15 students with the option to add students to the class at a per-seat cost.The 39 IOS staff will proctor the on-line vendor tests at the 39 IOS facilities; eliminating the need to arrange a commercial testing facility and provide travel for all 39 IOS students to that facility. In addition, any retake GIAC exams for 39 IOS students and faculty are also coordinated by the 39 IOS. However, with other 16 AF Cyber units, training outside of the 39 IOS, test proctoring arrangements will be made with authorized Pearson VUE testing centers.
Courses: Training vouchers shall be redeemable for all VENDOR courses. (See Appendix B for current list)
Certifications: Where applicable, the certification shall be ANSI certified and Community College of the Air Force recognized for undergraduate semester credit. Each course offering prepares a student for an Industry Standard Certification that satisfies the FTU course evaluation requirement. All scores shall be reported to the 39 IOS registrar.
Ethics Statement: Due to the potential for misuse and insider threat, all students and instructors are expected to sign a statement of ethics before being exposed to the course material.
Class Schedules: All classes shall be coordinated, aligned, and finalized between the FTU and VENDOR at least 30 days prior to the VENDOR course dates. Coordination is critical due to possible class date changes because of Government requirements. The Government will provide the Private training class schedule at least four (4) months ahead of time.
The VENDOR one to six day courses are offered as part of the Cyber Operations Initial Qualification Training (IQT) courses offered by the 39 IOS or organizations that access this Blanket Purchase Order (BPA). The courses may also be offered stand-alone to meet specific training requirements across the costumer base for this BPA.
The VENDOR provided course materials shall arrive at the FTU five business days prior to the start of each Private course. The VENDOR is responsible for the publication, preparation, and delivery of all hard and soft copy course materials.
The VENDOR provided ranges will be coordinated with the 39 IOS/DOS division to deliver, integrate, and validate range networks, virtual machines, connectivity requirements and lab software prior to course execution. Vendor personnel may be required to support installation and maintain ranges as required which will be coordinated to meet course schedules.
For all Private classes at 39 IOS, the VENDOR shall coordinate with a 39 IOS Government representative to enroll students into their respective classes in order to utilize any online study materials offered as part of this agreement. Students shall be enrolled with the corresponding certification body as well to utilize practice tests and online certification attempt.
The 39 IOS will sponsor and coordinate entry credentials onto the installation for all VENDOR instructors traveling to support training conducted at the 39 IOS or its detachments. In order for the 39 IOS to coordinate entry credentials, VENDOR instructors shall contact a 39 IOS Government representative prior to arrival at the installation at least ten (10) business days prior to arrival.
The VENDOR shall establish and monitor a customer feedback system for correction of validated complaints and notification of corrective action to customer. The VENDOR shall retain Quality Control documentation on site in an orderly manner and make it available for Government review, if requested. When a student attends cyber training, that student will be assigned a voucher for the 1 to 6-day course led SANS Bootcamp hosted by the Government in Government or vendor provided facilities. This contractor training voucher is expected to include the following:
- 1-6 days of classroom instruction/course tuition,
- course books,
- course software,
- two GIAC practice certification tests depending on the course, and
- one GIAC certification attempt depending on the Course.