End To End Systems Management Center (E2E SMC)

The Department of Defense (DOD), United States Transportation Command (USTRANSCOM), has a requirement for The End to End Systems Management Center (E2E SMC).

Solicitation Summary

The Department of Defense (DOD), United States Transportation Command (USTRANSCOM), has a requirement for The End to End Systems Management Center (E2E SMC).

Solicitation in a Nutshell

Item

Details
Agency The Department of Defense (DOD), United States Transportation Command (USTRANSCOM)
Solicitation Number TRANSCOM24D001
Status Pre-RFP
Solicitation Date 12/2024 (Estimate)
Award Date 09/2025 (Estimate)
Contract Ceiling Value $50,000,000.00
Solicitation Number TRANSCOM24D001
Competition Type Undetermined
Type of Award Undetermined
Primary Requirement Professional Services
Duration 1 month(s) base plus 4 x 1 year(s) option(s)
Contract Type Firm Fixed Price
No. of Expected Awards N/A
NAICS Code(s):
541519
Other Computer Related Services
Size Standard: $34.0 million annual receipts except 150 Employees for Information Technology Value Added Resellers
Place of Performance:
  • Scott Air Force Base, Illinois, United States
Opportunity Website: https://sam.gov/opp/c77d28ed741140f6a0af68b2c4098134/view

Background

The Military Surface Deployment and Distribution Command (SDDC) is the Army Service Component Command (ASCC) under Headquarters, Department of the Army (HQDA) and a Major Subordinate Command to the US Army Material Command (AMC) with a mission to plan, coordinate, and synchronize global end to end deployment and distribution services to project and sustain our nation’s Warfighters in support of national objectives. SDDC is the assigned ASCC to the United States Transportation Command (USTRANSCOM), Transportation Component Commands (TCCs), which include Military Sealift Command (MSC), and HQ Air Mobility Command (AMC).

The End to End Systems Management Center (E2E SMC) provides end to end SDDC Information Technology System Management (ITSM) capabilities and is an inbound and outbound call resolution center servicing multiple transportation, finance, scheduling, ICAM, and related applications. The E2E SMC supports Confidentiality, Integrity and Availability (CIA) Low, Medium and High level applications as well as ICAM support for operations external to SDDC (AMC and USTRANSCOM). The E2E SMC supports all applications residing in the SDDC maintained GovCloud requiring an agile strategy for support of cloud agnostic business systems/applications as cloud native and agnostic capabilities develop through program modernization focused projects. The E2E SMC operates under Section 508 of the Rehabilitation Act (508) released on 20 Dec 2000.

Requirements

  • The contractor shall provide services to meet the following:
    • The purpose of this contract is to acquire specialized technical and functional support, Tier I and/or Tier II end to end ITSM helpdesk services for the enterprise applications, capability, and business functions.
    • The following applications/equipment shall be supported
      • Business Support Container Management (BSCM)
        • Joint Container Management (JCM)
        • Pipeline Asset Tool (PAT)
      • Carrier Appointment System (CAS)
      • DoD Table of Distances(DTOD)
      • Transportation Enhanced Access Management System (TEAMS)
      • USTRANSCOM Global Air Transportation Execution System (USTRANSCOM-GATES) Water Port includes G3 OPS
      • Global Freight Management (GFM)
      • Groups Operational Passenger System (GOPAX)
      • Hand Held Terminal (HHT)
      • Integrated Booking System (IBS)
      • Integrated Computerized Deployment System (ICODES)
      • Installation Outloading Capability Collection (IOCC)
      • Integrated Mission Support for Surface Deployment and Distribution Cargo(ISDDC)
      • Joint Equipment Capabilities Database (JECD)
      • SafetyNet (SN)
      • Single Mobility System (SMS)
      • Transportation Financial Management System (TFMS)
      • Transportation Geospatial Information System (TGIS)

How can GDIC Help?

As a consulting firm that specializes in helping companies prepare winning proposals for government contracts, GDIC can provide a wide range of services to help offerors prepare their C2E proposal, including capture management, proposal writing, proposal management, and proposal review. GDIC can also provide training and support to help offerors understand the technical and administrative requirements outlined in the solicitation, and can provide guidance on how to structure the proposal to maximize its chances of success.

Our business development and proposal professionals have several decades of experience and expertise in construction proposals and contracts for government. By working with GDIC, offerors can increase their chances of winning the C2E contract and can position themselves for long-term success in the federal marketplace.

Make an Appointment